Notas AI Support

Contact Us

Need help? Fill out the form below and we'll get back to you within 24-48 hours.

Frequently Asked Questions

How do I upgrade to Premium?

When you try to create a second chat or note, you'll see the subscription screen. You can also access it from Settings. Choose between monthly ($3.99) or yearly ($29.99) plans, both with a 1-week free trial.

How do I cancel my subscription?

Go to your device Settings → [Your Name] → Subscriptions → Notas AI → Cancel Subscription. You'll retain access until the end of your current billing period.

How do I restore my purchase?

If you've previously subscribed, go to Settings in the app and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.

Where is my data stored?

All your chats and notes are stored locally on your device. We do not store your data on our servers. If you delete the app, your data will be lost unless you export it first using the Export feature in Settings.

How do I export my data?

Go to Settings → Export Data. This will create a JSON file containing all your chats and notes that you can save or share.

Why isn't the AI responding?

Check your internet connection. The AI features require an active internet connection to work. If the problem persists, try closing and reopening the app.

How do I enable web search?

In any chat, tap the settings icon and toggle on "Web Search." This allows the AI to search the internet for up-to-date information when answering your questions.

How does text-to-speech work?

Tap and hold on any AI response to see the "Read Aloud" option. You can choose between premium OpenAI voices or free iOS voices in Settings.

Links

App Information

App Name: Notas AI

Developer: Paiper Apps

Contact: humberto@paiperapps.com